Postal Center -- Frequently Asked Questions
What time is my mail delivered each day?
Mail runs begin in Montpelier and Waterbury at 8:30AM and end at approximately 10:15AM. Incoming mail is delivered between these times and out going mail will be picked up as well.
How do I get mail to the Postal Center that needs to go out after my regularly scheduled pickup time?
There are pick up locations in Montpelier (2:00 PM - 2:30 PM) and Waterbury (1:30 PM) for an afternoon sweep pick up. Contact the Postal Center for a pick up location near your office. Outgoing mail can also be brought to our facility in Middlesex until 4:30 PM weekdays (except State holidays). The volume and time this mail is presented will determine if it will be placed in the federal mail stream the same day.
What is pink-mail?
Inter office mail that is distributed between the Montpelier and Waterbury complexes that got its name from the primary use of pink envelopes. Please search the zip code and 4 digit list on this website to learn of locations that are currently served by the pink mail program. The use of the zip code and 4-digit extension on all pink mail will guarantee next day delivery of pink mail.
Should I contact you if I have a large mailing?
Yes, please contact us as you are planning the mail piece. We can suggest possible dollar savings based on appearance and mailing needs. Please search on this website for the Mailing Notification and Release Form which is of great benefit and should be used for these special mailings.
Is there anything that I can do to speed processing for my incoming mail?
Contact vendors and customers and ask them to always use your zip+4 when sending mail to you. Always include your zip+4 on your return address to further encourage this practice. Zip+4 mail pieces are sorted more quickly in the Federal system and are sorted first in our Postal Center.
What envelopes qualify as First Class Letters?
Envelopes that meet the minimum dimensions of 3 ½ inches by 5 inches long but do not exceed maximum dimensions and weight (when filled) of 6 1/8 inches by 11 ½ inches long and 3.5 ounces.
When does a First Class Letter become a first Class Flat?
When it exceeds any of the above minimum and maximum dimensions and weight but does not exceed the dimensions of 12 inches high by 15 inches long.
When does a First Class Flat become a First class Parcel?
When it has exceeded the dimension of 12 inches high by 15 inches long or has become a non-machinable piece.
What is a non-machinable piece?
A mail piece with contents that are rigid, fragile, or odd shaped. Keys. Coins, binder clips are a few items. If the mail piece is not uniform in thickness or it has a delivery address parallel to the shorter dimension of the mail piece. The aspect ratio (length divided by height) is less than 1.3 (such as square envelope) or more than 2.5.
Do you offer any parcel shipping services?
Yes – we offer daily shipping through UPS (United Parcel Service). Simply leave the parcel at the mail delivery/pick up area at your workplace at the same time as your outgoing mail. Place address information (No PO boxes), Vision billing number, and send via UPS sticker on the parcel and we will take care of the rest. Billing will be handled monthly with your Postal bill.
