Digital Performance Analyst Services

Digital Performance Analyst Services

Contractor shall provide services in accordance with the following requirements and capabilities:

Experience specifying, collecting, and presenting key performance data and analysis for a given digital service. Supports Product Managers by generating new and useful information and translating it into actions that will allow them to iteratively improve their service for users. Possesses analytical and problem-solving skills necessary for quickly developing recommendations based on the quantitative and qualitative evidence gathered via web analytics, financial data, and user feedback. Confident in explaining technical concepts to senior officials with limited technological background. And comfortable working with data, from gathering and analysis through to design and presentation.

Primarily responsible for:

  • Support the Product Manager to make sure their service meets performance requirements
  • Communicate service performance against key indicators to internal and external stakeholders
  • Ensure high-quality analysis of agency transaction data
  • Support the procurement of the necessary digital platforms to support automated and real-time collection and presentation of data
  • Share examples of best practice in digital performance management across government
  • Identify delivery obstacles to improving transactional performance in agencies and working with teams to overcome those obstacles.

CONTRACTS

Arc Business Solutions, Contact: Darwin Perrier, P: (403)589-6448, Contract 37624

Archetype Consulting Inc., Contact: Christine Werneke, P: (802)522-6863, Contract 37269

C2-Competitive Computing, Contact: Marty Thieret, P: (802)764-1700, Contract 37279

CMA Consulting, Contact: Jon Barry, P: (518)783-9003, Contract 37280

Maximus, Contact: Paula Wales, P: (303)285-7136, Contract 37645 

Nam Technologies, Contact Kas Sistla, P: (678)341-5166, Contract 37582 

NY Global Consultants, Contact: Mukesh Molugu, P: (516)512-7999, Contract 37621

Presidio Networking Solutions LLC, Contact: Chris Kingston, P: (802)318-4420, Contract 37538     

Contact Us

Commissioner's Office
2 Governor Aiken Avenue
Montpelier, VT 05633-5801
(802) 828-3314
 
24/7 Statewide Security Phone
(802) 828-0777
24/7 Statewide Security Pager
(802) 240-0068

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