| OPC Home | IT Retainer Contracts | Statewide Contracts | Computer Contracts | Communication Contracts |
User Researcher Services Description:
The Supplier shall provide services in accordance with the following requirements & capabilities:
The User Researcher is part of a highly collaborative, multi-disciplinary team focused on improving usability & user experience & informing work around user adoption & engagement.
They are responsible for conducting user research, analysis & synthesis, & usability testing to guide products that delight our customers.
Requirements/Capabilities & Methodologies:
• Plan & lead quantitative & qualitative human subjects research studies to inform prioritization,
specifications & solution designs
• Conduct stakeholder interviews, user requirements analysis, task analysis, conceptual modeling,
information architecture, heuristic analysis, & usability testing
• Lead participatory & iterative design activities, including observational studies, customer interviews,
usability testing, & other forms of requirements discovery
• Use quantitative & qualitative evidence to inform user requirements specifications & experience goals,
scenarios, design prototypes, & design specifications
• Effectively communicate research findings, research limitations & generalizability both verbally & visually
• Plan & facilitate analysis & synthesis working sessions
• Researches user needs as well as potential system enhancements
• Planning, recruiting & facilitating the usability testing of a system
• Analyzing & synthesizing the results of usability testing in order to provide recommendations for
change to a system
How to obtain Services from an IT Retainer Supplier - click here.
| Contract | Supplier | Expiration | ||
|---|---|---|---|---|
| 37799 | 22nd Century Technologies Inc. | Crystal Cooper | 908.765.0002 ext 251 |
02/28/2022 |
| 37624 | ARC Business Solutions Inc. | Darwin Perrier | 403.589.6448 | 01/14/2022 |
| 37275 | Berry Dunn, McNeil & Parker LLC | Charles Leadbetter | 207.541.2249 | 10/31/2022 |
| 37280 | CMA Consulting Inc. | Jon Barry | 518.783.9003 | 10/31/2022 |
| 37889 | CNC Consulting | Andy Charlery | 201.541.9121 | 03/31/2022 |
| 38133 | Code for America Labs Inc. | Tracey Patterson | 415.794.8645 | 05/14/2022 |
| 37884 | Cogent Infotech Corporation | Justin Acord | 972.200.0109 412.889.7700 |
03/31/2022 |
| 40396 | Competitive Computing Inc. - C2 | Nick Hinge Marty Thieret |
802.764.1762 802.764.1700 |
07/19/2022 |
| 37619 | VSAST LLC DBA Credents | Steve Mattera | 802.999.7911 | |
| 37971 | DatamanUSA LLC | Jason Hargrove | 312.444.2760 | 04/14/2022 |
| 40427 | DevCare Solutions Ltd | Gayathri Prithiviraj | 614.980.5965 | 07/19/2022 |
| 37888 | Elegant Enterprise-Wide Solutions Inc. | Priyanka | 703.609.3076 | 04/14/2022 |
| 38403 | Focused HR Solutions LLC | Christina Holcombe | 678.385.6120 | 06/30/2022 |
| 37893 | Healthtech Solutions LLC | Penni Hays | 502.352.2460 | 04/14/2022 |
| 38954 | Humans First Detroit DBA Civilia | Gaby Dorantes | 248.840.6385 | 09/30/2022 |
| 41312 | HyperGInc. | Sherry Dyer | 800.497.3744 ext. 350 |
02/28/2023 |
| 40281 | Information Resource Group Inc. - IRG | Harshdeep Bhasin | 573.632.6474 | 07/15/2022 |
| 40459 | InstantServe LLC | Simratpal K. Khela | 215-709-0250 | 07/27/2022 |
| 37791 | KPMG LLP | Geoffrey S. Plante | 518.427.4810 | 02/28/2022 |
| 37883 | Mirage Software Inc. DBA Bourntec Solutions Inc. | Sruthi Reddy | 573.644.3076 | 03/31/2022 |
| 37582 | Nam Technologies Inc. | Kas Sistla | 678.341.5166 | 12/31/2021 |
| 38126 | Nava Public Benefit Corporation | Viviane Crosthwaite | 202.765.9568 | 05/14/2022 |
| 37621 | New York Global Consultants Inc. | 888-662-6888 ext 119 |
12/31/2021 | |
| 37665 | Portland Webworks Inc. | Tom Lovering | 207.773.6600 | 01/31/2022 |
| 37538 | Presidio Networking Solutions LLC | Chris Kingston | 802.318.4420 | 12/31/2021 |
| 40426 | Serigor Inc. | Ashley Boykin | 443.449.0903 | 07/19/2022 |
| 37664 | SHI International Corp. | Ryan Heda | 732.868.5874 732.850.2735 |
01/31/2022 |
| 40428 | Sierra Digital Inc. | Mohan Raj | 916 .290.7749 | 07/19/2022 |
| 40440 | Stellar Services Inc. | Chuck Romoser | 609.752.6424 | 07/24/2022 |
| 41376 | Strategic Solutions Inc. | Ted Hill | 732.299.7117 | 02/28/2023 |
| 40418 | Superior Information Technologies LLC | Anurag Kulshrestha | 248.425.8654 | 07/16/2022 |
| 41867 | Tata Consultancy Services Limited | Roger Doermann | 540.441.3892 703.431.1300 |
06/14/2023 |
| 41327 | Tech Mahindra Americas Inc. | Arpit Shastri | 222.616.7440 | 02/28/2023 |
| 39054 | Techtu Business Solutions Inc. | Gopi Chavali Nivas Vegasena |
510.299.2359 51.0861.2725 |
09/30/2022 |
| 37671 | WEX Health Inc. | Steve Cudly | 402.575.4016 | 01/31/2022 |
If you need additional information, contact Roland Ortiz, Technology Procurement Administrator - 802.371.8987
To view a Contract: Click on the Contract number.
To search: Press Control+F (CTRL F) or Command+F (CMD F) on a Mac, to bring up the search box and it'll locate the text.
Webpage Error: Let us know if you find a broken link/error on this webpage. Send us an email. Thanks!