User Researcher Services


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User Researcher Services Description:
The Supplier shall provide services in accordance with the following requirements & capabilities:
The User Researcher is part of a highly collaborative, multi-disciplinary team focused on improving usability & user experience & informing work around user adoption & engagement.
They are responsible for conducting user research, analysis & synthesis, & usability testing to guide products that delight our customers.

Requirements/Capabilities & Methodologies:
•  Plan & lead quantitative & qualitative human subjects research studies to inform prioritization,
     specifications & solution designs
•  Conduct stakeholder interviews, user requirements analysis, task analysis, conceptual modeling,
     information architecture, heuristic analysis, & usability testing
•  Lead participatory & iterative design activities, including observational studies, customer interviews,
     usability testing, & other forms of requirements discovery
•  Use quantitative & qualitative evidence to inform user requirements specifications & experience goals,
     scenarios, design prototypes, & design specifications
•  Effectively communicate research findings, research limitations & generalizability both verbally & visually
•  Plan & facilitate analysis & synthesis working sessions
•  Researches user needs as well as potential system enhancements
•  Planning, recruiting & facilitating the usability testing of a system
•  Analyzing & synthesizing the results of usability testing in order to provide recommendations for
     change to a system


How to obtain Services from an IT Retainer Supplier - click here.


User Researcher Services Retainer Suppliers

Contract  Supplier     Expiration
37799 22nd Century Technologies Inc. Crystal Cooper 908.765.0002
ext 251
02/28/2022
37624 ARC Business Solutions Inc. Darwin Perrier  403.589.6448 01/14/2022
37275 Berry Dunn, McNeil & Parker LLC Charles Leadbetter  207.541.2249 10/31/2022
37280 CMA Consulting Inc. Jon Barry  518.783.9003 10/31/2022
37889 CNC Consulting Andy Charlery  201.541.9121 03/31/2022
38133 Code for America Labs Inc. Tracey Patterson 415.794.8645 05/14/2022
37884 Cogent Infotech Corporation Justin Acord 972.200.0109
412.889.7700
03/31/2022
40396 Competitive Computing Inc. - C2 Nick Hinge
Marty Thieret
802.764.1762
802.764.1700
07/19/2022
37619 VSAST LLC DBA Credents Steve Mattera  802.999.7911  
37971 DatamanUSA LLC Jason Hargrove  312.444.2760 04/14/2022
40427 DevCare Solutions Ltd Gayathri Prithiviraj 614.980.5965 07/19/2022
37888 Elegant Enterprise-Wide Solutions Inc. Priyanka 703.609.3076 04/14/2022
38403 Focused HR Solutions LLC Christina Holcombe 678.385.6120 06/30/2022
37893 Healthtech Solutions LLC Penni Hays  502.352.2460 04/14/2022
38954 Humans First Detroit DBA Civilia Gaby Dorantes 248.840.6385 09/30/2022
41312 HyperGInc. Sherry Dyer 800.497.3744
ext. 350
02/28/2023
40281 Information Resource Group Inc. - IRG Harshdeep Bhasin 573.632.6474 07/15/2022
40459 InstantServe LLC Simratpal K. Khela 215-709-0250 07/27/2022
37791 KPMG LLP Geoffrey S. Plante  518.427.4810 02/28/2022
37883 Mirage Software Inc. DBA Bourntec Solutions Inc. Sruthi Reddy 573.644.3076 03/31/2022
37582 Nam Technologies Inc. Kas Sistla  678.341.5166 12/31/2021
38126 Nava Public Benefit Corporation Viviane Crosthwaite 202.765.9568 05/14/2022
37621 New York Global Consultants Inc. Email 888-662-6888
ext 119
12/31/2021
37665 Portland Webworks Inc. Tom Lovering  207.773.6600 01/31/2022
37538 Presidio Networking Solutions LLC Chris Kingston 802.318.4420 12/31/2021
40426 Serigor Inc. Ashley Boykin 443.449.0903 07/19/2022
37664 SHI International Corp. Ryan Heda 732.868.5874
732.850.2735
01/31/2022
40428 Sierra Digital Inc. Mohan Raj 916 .290.7749 07/19/2022
40440 Stellar Services Inc. Chuck Romoser 609.752.6424 07/24/2022
41376 Strategic Solutions Inc. Ted Hill 732.299.7117 02/28/2023
40418 Superior Information Technologies LLC Anurag Kulshrestha 248.425.8654 07/16/2022
41867 Tata Consultancy Services Limited Roger Doermann 540.441.3892
703.431.1300
06/14/2023
41327 Tech Mahindra Americas Inc. Arpit Shastri 222.616.7440 02/28/2023
39054 Techtu Business Solutions Inc. Gopi Chavali
Nivas Vegasena
510.299.2359
51.0861.2725
09/30/2022
37671 WEX Health Inc. Steve Cudly 402.575.4016 01/31/2022

If you need additional information, contact Stephen Fazekas, Technology Procurement Administrator - 802.279.7075.


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