Online Collaboration Support Services

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Online Collaboration Support Services (formerly SharePoint Support, Services & Development Description):

The Supplier shall provide a range of SharePoint support and/or development services.

This could be anything from building custom sites using out-of-the-box features to full System Development Life Cycle (SDLC) of custom SharePoint business applications that will be installed in the State of Vermont SharePoint environment. 

This will also include assisting Agency of Digital Services (ADS) with maintaining, supporting, enhancing and/or modifying the enterprise SharePoint environment. Agencies/Departments may need assistance with building an Agency/Department-wide intranet portal site or any subset thereof.

Agencies/Department may also need assistance with process definition; requirements management (project planning, quality assurance, project tracking & oversight, organizational process focus).

Agencies/Departments will also need advice & guidance on SharePoint best practices, along with how to leverage & configure SharePoint technology to meet their specific business requirements.

Requirements/Capabilities & Methodologies:
•  Develop, support & maintain large farm SharePoint deployments in an enterprise environment
•  Support SharePoint in a large multi-forest Active Directory environment
•  SharePoint
•  Successful Microsoft Office SharePoint Online site development, application development or custom
     configurations
•  Successful SharePoint site development, application development or custom configurations,
     Enterprise Content Management (ECM) and using SharePoint as a component of an enterprise ECM
     framework
•  Web Content Management (WCM) & using SharePoint as a WCM platform
•  Develop information architectures & utilizing metadata and content types in an enterprise environment
•  Solid understanding of SharePoint tools & best practices for records & information management in the
     context of ECM
•  Implement Best Practices for WCM
•  Develop & deliver custom or standard SharePoint training to technical staff and/or to end users who publish
     departmental Web Content
•  Migrate data from a wide variety of legacy data sources into SharePoint
•  Relocate thousands of pages of Web Content
•  Perform SharePoint upgrades in an enterprise environment
•  Information Technology Infrastructure

How to obtain Services from an IT Retainer Supplier - click here.

If you need additional information, contact Stephen Fazekas, Technology Procurement Administrator - 802.279.7075.

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